Lenders Playbook. Episode 77
The Servicing Solution Built by a Lender, for Lenders with Joseph Dillamore
What if the biggest risk to your private lending business isn’t the borrower… but your servicing process? Today’s guest discovered that firsthand—and instead of settling for outdated systems, he built something better.
Welcome to the lenders playbook podcast. Your go to resources for private lending, real estate, and entrepreneurship.Today on The Lender’s Playbook, we’re diving into the origin story of Petra loan servicing with its founder Joseph Dillamore, who went from solving his own lending challenges in the UK to building a national servicing powerhouse here in the U.S. You’ll hear how outdated systems and scattered communication inspired him to create a better solution, what it actually looks like to onboard a lender and why Petra’s borrower-first approach is improving loan performance across the board.
If you’re a lender looking to streamline your servicing, improve borrower communication, and grow with confidence, this episode will show you how Petra can help you do just that—without the headaches.
What you will learn
Why outdated servicing systems may be your biggest hidden risk—and how to fix it before it affects performance.
The origin story behind Petra Loan Servicing and how solving personal lending frustrations led to a national solution.
How a borrower-first communication model can drastically improve loan performance and client satisfaction.
What modern onboarding should look like for lenders, and how Petra makes the transition smooth and scalable.
Resources and Tools Mentioned
Books
The Dhandho Investor
Quote of the day: “Heads I win, tales I don’t lose much”
Connect with Joseph at Petra Loan Servicing
https://petraservicing.com-Book a call!
